New Dishwasher Part two


The next available weekday day was Labor Day which of course, I had forgotten about. Amazing how many important Holidays you miss when you are old and retired and living alone.  Damn. Makes no difference as one day is pretty much the same as the rest of them. I made the call and got an answering machine, surprise, surprise and left a message. explaining what I had done and “would you please reschedule the installation”. The next day being a Tuesday with everything back to normal, I received a call back message only for it to say that I had to call them back to reschedule. More frustration but being very good at following orders even though I was almost at the boil, I called the rep back and between us, she rescheduled for the following Friday. I asked for the afternoon but she said she had no control over the actual time but would do the best she could. Can you see where this is going?

As they had done on the very first schedule, the Rep called me on the Thursday prior to the installation to confirm that it was going to be in the morning after all and she was sorry but to be prepared for the installation from between 8:00 am and 12:00 pm the following day. Heeding her words, I was up early (for me) and went about my usual morning rituals, feeding fish, feeding dogs and then feeding me in that order as I waited for the phone call from the Technicians telling me that, “they would be at my house in 30 minutes”.  Prior to that, I had cancelled my Physical Therapy session scheduled for that morning explaining the situation. That went off OK as I waited and waited and waited. By 12:00 pm, it was obvious that it was not going to be a morning install so I gave it a couple of hours and  in an exceedingly bad frame of mind, called the Scheduling Person back again. Even though by then, I was thoroughly P.O’d, I held my temper in check and was a very civil gentleman as it was not her fault. Wait a minute,  maybe it was but I was not to know if it was or not. Thirty minutes later and after being passed from the Appliance Delivery person to the Installation Scheduling person and in between listening to the same terrible canned music over and over as I was put on hold time after time, we came up with a new date, this coming Thursday the 13th. Hell, it might be a bad day for some but in this case with such an ongoing story of horrors, what else can go wrong? When I asked her what had happened with the original work order,  she stated that apparently the person that set up the Friday install had filled the work order out wrong and that she was sorry for the inconvenience. Yeah, Right. Talk about a comedy of errors.

Thursday the 13th rolled around as usual as there had not been any end of the world experiences to prevent it and I made the effort to get up early so as to be ready for them. Didn’t want them ringing my doorbell with me half asleep. I was lucky, as the installer called me at 8:00 am to tell me they were 20 minutes away. I had to move my truck out of the driveway so that it didn’t get damaged as they squeezed by and as I got out of the vehicle, the installers pulled up. Great timing. These were two different guys than the first pair so I led them inside and they went straight to work.

The installation went very smoothly and the only adjustment they had to make was to the hole in the cabinet that the water pipe passes through, just a little bigger. They quickly finished the assembly and tested for leaks and then ran the unit for a 15 minute wash cycle to make sure it was working properly. Satisfied, they collected up their tools and one of them went over some paperwork with me that required a half a dozen signatures and they were on their way. I gave them a substantial tip, at least enough to stop at Starbucks and buy a coffee and donut. I saw them out the door and then grabbed the mop and proceeded to clean up the water that had splashed all over the floor, brought in the mat and admired their handywork. Just for the hell of it, I found as many dirty dishes that I could locate plus a few clean ones to make up the load and started it up. An hour or so later, it was through and the load was clean.

I wonder what is next? I have already replaced the Microwave, Refrigerator and Stove so I guess it will probably be the water heater. Again, that is another job that will require installation as my copper pipe soldering skills are not that good. As a side note, I was checking around to see if I could get cheaper house insurance and one of the companies would not insure me because the water heater had not been replaced and they were concerned that a 34 year old heater would present them with problems down the road. When I asked what sort of problems, they really didn’t have a definitive answer. Oh well, it does fall under the category of one of the things that will need to be replaced when the house is eventually sold.

But, for the time being, I will enjoy my new dishwasher and maybe make an effort to use it every couple of months…

Written 9/16/2018

3 thoughts on “New Dishwasher Part two

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